FAQs

when will my order ship?

Our current processing time is 1-2 weeks. This is subject to change at any time. Please note that this does not include shipping time.

Natural Danes Co. is not responsible for lost, stolen, or damaged packages.

can i make changes to my order once placed?

We'll try our best to accommodate your needs. Just shoot us an email or contact us on Instagram, and we'll see what we can do to help.

do you accept returns?

Because our products are made to order, and some of them are custom made for your dog, we are unable to accept any returns or cancellations.

Do You Ship Internationally?

Absolutely!

product care

Bandanas

Hand wash with cool water and mild soap. Air dry.

Canvas collars

Hand wash to avoid getting the leather wet. Gently scrub with a mild soap. Air dry. We recommend regularly conditioning the leather using mink oil or a similar product. This will prolong the life of the collar.

how to measure

Bandanas

Measure around the widest part of your dog's neck just like you would for a collar.

Collars

Measure around the widest part of your dogs head and neck.

additional buyer policy information

Natural Danes Co. recommends 100% supervision when your pet is using these products.

Natural Danes Co. shall not be liable or responsible for any injury or loss caused directly or indirectly by our products.

It is up to each customer to determine if these products are suitable for their animal. Each customer accepts ALL liability and responsibility for any and all injuries that can occur while using these products.